MUSAFIR BOOK STOP
Return Policy
Damaged Products
We strive to ensure that each product is in perfect condition before it is shipped. However, in the event that you receive a damaged item, please follow the steps below:
Contact Us: Notify us within 48 hours of receiving the damaged product. You can reach out to our customer service team at musafirbookstop@gmail.com
Provide Evidence: To facilitate the return process, please provide clear photographs of the damaged product, showcasing the issue.
Return Authorization: Once we assess the provided evidence, we will issue a return authorization if the damage is verified.
Return Process: Follow the instructions provided by our customer service team for the return process. Please ensure that the item is returned in its original packaging.
Refund or Replacement: Upon receiving the damaged item and verifying its condition, we will process either a refund or a replacement, depending on your preference and product availability.
Non-Returnable Items
Please note that products without any damage are not eligible for returns or exchanges.
Contact Us
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us at musafirbookstop@gmail.com . Our team is here to assist you.